The Business Strategy Analyst supports the execution of the Group’s strategic priorities, operational excellence agenda, and performance management frameworks. Reporting to the Strategy & Operations Manager, the role provides analytical, process, and reporting support to help translate strategy into effective execution across the Group’s enabling functions and business units.
This position is designed as a junior‑to‑mid level analyst role, incorporating selected elements of senior analyst responsibilities—particularly in operational excellence, process improvement, and disciplined execution—while operating under guidance and supervision.
Key Responsibilities
% of Time
Strategy Execution & Performance Support:
Support analysis and reporting on the Group’s strategic initiatives, annual operating plans, and functional priorities.
Assist in tracking progress against strategic objectives, KPIs, and benefits‑realisation targets, highlighting risks and variances for review.
Conduct structured research, benchmarking, and data analysis to support strategy reviews, business cases, and management decision‑making.
Support preparation of quarterly strategy and performance packs (e.g. QBR / SBR inputs), including data consolidation and first‑level insight development
25%
Operational Excellence & Business Process Improvement
Support the delivery of operational‑excellence initiatives across Group enabling functions (e.g. Finance, P&C, IT, Procurement), with a focus on efficiency, standardisation, and scalability.
Assist with mapping end‑to‑end business processes (As‑Is / To‑Be), identifying inefficiencies, gaps, risks, and improvement opportunities.
Support development and documentation of process flows, SOPs, and policies, ensuring clarity, usability, and alignment to operating models.
Contribute to technology enablement initiatives, including requirements gathering, process alignment, UAT support, and post‑implementation adoption tracking.
Support change‑management efforts by developing training materials, playbooks, and adoption trackers to improve utilisation of new processes and systems.
25%
Project & Initiative Coordination
Provide analytical and coordination support to cross‑functional strategic and transformation initiatives (e.g. PMO rollout, cost‑optimisation, operating‑model improvements).
Support development of initiative‑level workplans, milestones, dependencies, and risk logs.
Track delivery progress and escalations at project or workstream level, ensuring actions are followed through.
Assist with basic financial analysis, sizing of benefits, and impact assessments under supervision
20%
Reporting, Insights & Information Management
Prepare high‑quality management, executive, and board‑ready presentations, dashboards, and summaries.
Maintain standardised trackers, dashboards, and reporting templates used for strategy, PMO, and operational reporting at management and governance level
Ensure accuracy, consistency, and auditability of data used in recurring reporting cycles.
Support synthesis of complex qualitative and quantitative data into clear, decision‑oriented insights
15%
Stakeholder, Governance & Strategy Administration Support
Manage strategy, PMO, and leadership meeting logistics, including scheduling, agenda coordination, pre‑reads, meeting packs, minutes, and action tracking.
Support preparation and distribution of recurring and ad‑hoc governance packs (e.g. ExCo, SteerCo, PMO, Strategy forums).
Track actions, decisions, and commitments arising from strategy and governance meetings, following up with stakeholders as required.
Support engagement with internal stakeholders to gather business requirements, clarify issues, and document needs.
Maintain strategy and PMO documentation repositories, including version control, document structuring, and quality checks on presentations and working materials.
Provide general administrative support to the Strategy & Operations Manager and Strategy team, ensuring smooth day‑to‑day operations and effective communication flow.
15%
Key Relationships
Direct Reports to this Position
N/A
Customers of this Position
Chief of Staff
Head of Strategy
Strategy & Operations Manager
Group enabling functions
Knowledge, Skills, Qualifications and Experience required for this Role
Experience & Knowledge:
2–4 years’ experience in business analysis, strategy, operations, consulting, finance, or process / project support roles.
Exposure to operational excellence, process improvement, PMO, or transformation environments preferred.
Working knowledge of financial statements and basic financial analysis.
Experience supporting system or process change initiatives (requirements, SOPs, UAT, or adoption tracking) is an advantage
Education:
Bachelor’s degree in Business Administration, Economics, Finance, Engineering, Information Systems, or another relevant analytical or business discipline.
A strong analytical or quantitative academic background is preferred.
Postgraduate qualifications (e.g. MBA, MSc) or professional certifications in strategy, business analysis, project management, or operational excellence (e.g. Lean, Six Sigma, PMP) are not required, but will be considered an advantage at junior level.
Competencies & Values Alignment
This role is expected to demonstrate behaviours and ways of working that are aligned with JCG’s values, including accountability, collaboration, integrity, and a strong execution mindset.
Analytical Thinking & Sound Judgement – Uses data and structured thinking to support fact‑based decisions, avoiding assumptions and maintaining objectivity.
Operational Excellence Mindset – Seeks continuous improvement in processes, systems, and ways of working, with a focus on efficiency, quality, and sustainability.
Execution Discipline & Accountability – Follows through on commitments, meets deadlines, and takes ownership of deliverables, even within a support role.
Collaboration & Respect – Works effectively across functions and geographies, demonstrating professionalism, respect for others, and openness to diverse perspectives.
Integrity & Trust – Handles information responsibly, maintains confidentiality, and operates with honesty and ethical judgement at all times.
Learning Agility & Adaptability – Demonstrates curiosity, openness to feedback, and willingness to learn in a fast‑evolving strategy and transformation environment.
Clear Communication – Communicates in a structured, concise, and audience‑appropriate manner, supporting transparency and shared understanding.
